Privacy Policy

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for You to access our Service or parts of our Service.
• Affiliate means an entity that controls, is controlled by or is under common control with a party.
• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Spike Automations.
• Cookies are small files that are placed on Your computer, mobile device or any other device by a website.
• Country refers to: New York, United States
• Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
• Personal Data is any information that relates to an identified or identifiable individual.
• Service refers to the Website.
• Service Provider means any natural or legal person who processes the data on behalf of the Company.
• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
• Website refers to Spike Automations, accessible from https://spikeautomations.com
• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City
• Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service.

SMS Communications

We collect phone numbers when you voluntarily provide them through our contact forms or booking pages. This information is used solely to send you service-related updates, appointment confirmations, and promotional offers from Spike Automations.

We do not sell, share, rent, or disclose your phone number or SMS opt-in information to third parties or affiliates for marketing purposes. Opt-in data is never shared with any outside organization.

By providing your phone number, you consent to receive SMS messages from Spike Automations. Message frequency varies. Message & data rates may apply. You may opt out at any time by replying STOP.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

• Email: mikel@spikeautomations.com
• Phone: (781) 417-5662
• Address: Saugus Massachusetts 01906